Professional Payment Policy

Decofice Payment Policy for Construction Professionals & Partner Companies


The purpose of this Payment Policy is to establish a clear and consistent process for payments made to construction professionals engaged through Decofice’s technology-driven platform, ensuring timely and accurate compensation for services rendered while accommodating various payment methods.

2. Scope

This policy applies to all construction professionals, including architects, interior designers, contractors, and other related professionals, who are working on projects facilitated by Decofice via its app, website, or on-site.

3. Definitions
  • Construction Professionals: Individuals or entities involved in the design, planning, construction, or management of a construction project, including architects, interior designers, contractors, and others.
  • Client: The individual or entity commissioning a construction project through Decofice’s platform.
  • Business Day: Any day other than a Saturday, Sunday, or public holiday when banks are open for business.
4. Policy Statement

Decofice is committed to ensuring timely and accurate payment processing for construction professionals. Payments will be processed on or before the 14th day after receiving payment from clients, provided it is a business day. If the 14th day is not a business day, payment will be processed on the next business day.

5. Payment Methods and Policies

Electronic Payments

  1. Payments will be made through electronic fund transfer to the bank account specified by the construction professional.
  2. Decofice will deduct a 12% processing charge from the total payment received from the client before transferring the remaining amount to the construction professional.

Cash Payments

  • Cash payments will be made at Decofice’s discretion, based on the availability of funds and in compliance with applicable laws and regulations.
  •  Decofice will deduct a 12% processing charge from the total cash payment received from the client before disbursing the remaining amount to the construction professional.
6. Roles and Responsibilities
  • Decofice is responsible for processing payments to construction professionals as per the terms specified in this policy.
  • Construction professionals are responsible for providing accurate and complete payment information, including bank account details and tax identification numbers, where applicable.
7. Policies for Different Company Types
  • Construction companies engaged through Decofice’s platform must adhere to all applicable industry regulations, safety standards, and best practices.
  • Construction companies are responsible for ensuring timely completion of projects and maintaining high-quality standards.
  • Architecture studios engaged through Decofice’s platform must adhere to all applicable industry regulations, professional standards, and best practices.
  • Architecture studios are responsible for providing accurate and detailed project designs, specifications, and documentation.
  • Decofice acts as a facilitator, connecting clients with construction professionals through its app, website, or on-site services.
  • Decofice does not assume liability for the performance or conduct of construction professionals nor for the quality of work or services provided. But we will be running internal checks for quality assurance and will report to the client for the ongoing project.
8. Dispute Resolution

In case of disputes related to payment, construction professionals should contact Decofice’s support team in writing within 30 days from the payment date. Decofice will investigate the matter and provide a resolution within 30 days of receiving the dispute notification.

9. Amendments

Decofice reserves the right to amend this policy at any time. Construction professionals will be notified of any changes in writing, and the revised policy will be effective 30 days after such notification.

10. Governing Law

This Payment Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the company is incorporated.

11. Liability

Decofice’s liability for any payment-related claim shall be limited to the amount due to the construction professional, as per the terms of this policy.

12. Related Documents
13. Intellectual Property Rights

Construction professionals engaged through Decofice’s platform must respect and comply with all applicable intellectual property rights, including copyrights, trademarks, and patents, related to the projects they work on.

14. Confidentiality

Construction professionals must maintain the confidentiality of any sensitive or proprietary information they access during the course of their engagement with Decofice, both during and after the project’s completion.

15. Insurance and Indemnification

Construction professionals are responsible for obtaining and maintaining any necessary insurance coverage required for their services. They must also indemnify and hold harmless Decofice from any claims, damages, or liabilities arising from their work on projects facilitated by Decofice’s platform.

16. Termination of Engagement

Decofice reserves the right to terminate the engagement of any construction professional who fails to comply with the terms of this Payment Policy, applicable laws and regulations, or the specific contractual terms agreed upon with the client.

17. Force Majeure

Neither Decofice nor the construction professional shall be held liable for any delay or failure to perform their respective obligations under this Payment Policy due to unforeseen circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, acts of war, or government restrictions.

18. Disclaimers


 Decofice makes no warranties, express or implied, regarding the quality, accuracy, or completeness of the information or services provided through its platform. Construction professionals are solely responsible for the quality of their work and the results they deliver to clients.